Team members at an IHG café working together on the floor

Careers

Build Your Career in Hospitality.

We're always looking for people who care about hospitality as much as we do — from kitchen and floor staff to management trainees across our brands. A career at IHG isn't confined to a single outlet or a single concept: structured training, clear performance systems, and real internal mobility mean the path from your first shift to a management role runs through all four of our brands, not just one.

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Why Join Us

Why Join IHG

Career Growth

Internal promotion is the default path at IHG, not the exception. Team members who start on the floor or in the kitchen regularly move into supervisory and management roles as our outlets grow.

Learning & Training

Every role comes with structured onboarding and ongoing training — from food safety and service standards to leadership fundamentals for anyone stepping into a management position.

Collaborative Culture

Outlets run on teamwork, not hierarchy for its own sake. Managers work the floor alongside their teams, and every voice on shift is expected to speak up when something isn't working.

Multi-Brand Opportunities

Four brands under one group means four different environments to grow across — a career at IHG isn't locked to one concept, one format, or one ceiling.

Life at IHG

A Day in the Life

A team huddled together working through a shift plan

Team Collaboration

No One Runs a Shift Alone

On any given shift, a team at IHG is coordinating across the floor, the kitchen, and the counter — passing information quickly, backing each other up during a rush, and treating every colleague's workload as shared. It's a culture built on the idea that a smooth shift is a team achievement, not an individual one.

Customer Service

Service That Isn't Scripted

Guests notice the difference between service that's rehearsed and service that's genuine. Our teams are trained on standards, but encouraged to bring their own warmth to every table and every counter — because the goal is a guest who feels looked after, not processed.

A staff member attending to guests on a busy restaurant floor
A chef carefully plating a dish in the kitchen

Kitchen Operations

Precision, Every Plate

Behind every dish is a kitchen team working to a standard, not a guess. Recipes, prep checklists, and hygiene protocols keep every outlet's kitchen consistent — while giving cooks and chefs room to take pride in the craft of getting it right, plate after plate.

Management Meetings

Solving Problems Before Guests See Them

Outlet managers and brand leads meet regularly to review performance, plan staffing, and walk through what's working and what isn't. It's where career growth actually gets discussed — who's ready for more responsibility, and what support they need to get there.

A management team reviewing plans together in a meeting

What We Stand For

Our Values

Hospitality First

Every decision, from staffing to menu design, is weighed against one question: does this make the guest experience better.

Integrity

We do right by guests, partners, and each other even when no one's checking — consistency built on trust, not supervision.

Excellence

Good enough isn't the standard. Every outlet is audited against the same quality bar, regardless of size or location.

Teamwork

No role at IHG operates in isolation. We hire and train for people who show up for their colleagues, not just their shift.

Continuous Improvement

We treat every outlet, every process, and every team as something to keep refining — never a finished product.

Growth & Learning

A Career That Doesn't Stand Still

Growth at IHG is built into the system, not left to chance. Every team member has a clear line of sight to what comes next — and the training to actually get there.

Structured training for every role, from a new server's first week to a kitchen supervisor's food-safety certification.
Leadership development for team members moving into supervisory and management responsibility.
Internal promotions as the first option whenever an outlet or brand needs a new manager.
Ongoing skill development through refresher training, cross-brand rotations, and performance reviews.
A team member being mentored through a training session

Open Roles

Current Opportunities

No open positions right now — check back soon.

How to Apply

Our Hiring Process

1. Apply

Submit your details and CV through our enquiry form, along with the role you're interested in.

2. Screening

Our HR team reviews your application against the role and gets in touch to confirm fit and availability.

3. Interview

A conversation with the outlet or department team to understand your experience and expectations.

4. Final Discussion

We align on role, compensation, and start date with the relevant brand or department lead.

5. Welcome to IHG

Onboarding and structured training begin from day one, with a clear plan for your first 90 days.

Grow With Us

We're always looking for passionate people who care about hospitality as much as we do.

Apply Today