A warmly lit café corridor with plants and rattan lighting

About IHG

Building Hospitality Brands That Last.

Since 2015, IHG has grown from a single concept into a global-based hospitality group built on operational discipline, genuine service, and a decade of hard-won experience. We don't chase trends — we build brands designed to earn repeat visits, one outlet at a time.

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A quietly designed café dining room, built with intention

Our Story

A Decade of Building With Intention

Founded in 2015, IHG began with a single idea: that hospitality should feel personal, even as a business scales. What started as one concept has grown into a diversified portfolio spanning social cafés, pure-vegetarian dining, all-day tea and snacking, and premium highway hospitality.

Each brand in our portfolio is built around a distinct audience and occasion, but every outlet shares the same operational backbone — structured training, consistent quality systems, and a standard of guest experience that doesn't waver with scale. Ten years in, that discipline is still the throughline connecting everything we build.

Milestones

Our Journey So Far

2015

IHG is established in a vision for hospitality that feels personal at scale.

First Brand

Shakespeares Live opens as our flagship social café and community space.

Expansion

Additional outlets and formats launch as our operational systems mature.

4 Brands

The portfolio grows to four distinct concepts, each built for a different audience.

Future Growth

Selectively expanding into new formats and markets across South India.

Mission & Vision

Mission

Build hospitality brands that operate with discipline, treat people well, and give guests genuine reasons to return.

Consistently, at every outlet, at every scale — quality is a system we audit, not an aspiration we hope for.

Vision

To be the world's most trusted multi-brand hospitality group.

And a model for how F&B businesses can grow responsibly across new markets — one well-run outlet at a time.

How We Operate

Operating Principles

A chef precisely plating a dish

Quality Without Compromise

Every outlet operates against the same quality and hygiene standards, audited consistently rather than assumed. Scale is never treated as an excuse for inconsistency.

Hospitality First

Systems and structure exist to serve one goal: guests who feel genuinely looked after, not processed. Warmth is trained into every team, not left to chance.

Hospitality staff attending to guests
A busy, well-run restaurant dining floor

Operational Excellence

A decade of hands-on experience across cafés, QSR, casual dining and travel hospitality shapes how every new outlet is designed, staffed, and run from day one.

Continuous Improvement

We treat every outlet as a working system to refine — reviewing performance, retraining teams, and adjusting formats based on real guest feedback rather than guesswork.

A manager giving feedback to a team member

Our Brands

A Portfolio Built on Purpose

Sree Guruvayoor Tiffin

Sree Guruvayoor Tiffin

Sree Guruvayoor Tiffin is IHG's pure vegetarian dining brand, serving authentic Kerala tiffin, traditional meals, and South Indian favourites. Built on the values of quality, hygiene, and consistency, SGT delivers the comforting taste of home across

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Shakespeares

Shakespeares

Shakespeares is a contemporary café and lifestyle destination where exceptional food, handcrafted beverages, and meaningful experiences come together. Designed as more than just a café, it offers a welcoming space for friends to connect, professional

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NineTeas

NineTeas

NineTeas offer a contemporary dining experience with freshly prepared meals, handcrafted beverages, and exceptional hospitality. Combining quality, comfort, and a welcoming atmosphere, it is the perfect destination for families, friends, professionals, an

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People & Community

Built By People, For the Long Term

Every outlet runs on structured training, clear performance systems, and real career paths — from kitchen and floor staff to management trainees across our brands. We invest in people because consistent hospitality is a people problem before it's a systems problem.

Alongside commercial growth, IHG invests in community and social-impact initiatives across the markets we operate in, because a hospitality business only earns long-term trust by being a good neighbour, not just a good operator.

2015 Founded
4 Distinct BrandsBrands
6+ Outlets Across the GlobeOutlets

Let's Build the Next Chapter Together

Whether you're exploring a franchise, a commercial partnership, or a career with IHG, we'd love to hear from you.

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